During major events, inspection teams are deployed at high-footfall stations based on multi-source data analysis, which helps predict areas more prone to violations
Dubai Metro, Tram to monitor violations, inspection oversight through live screens
A new integrated system will help improve Metro and Tram passenger experience by digitising and optimising inspection operations, Dubai’s Roads and Transport Authority said on Wednesday.
The authority said that unauthorised use of the Gold Class cabin by Silver nol cardholders and the misuse of designated spaces for women. It also optimises the deployment of fare inspectors, identifying high-priority areas that require increased monitoring to detect and curb violations effectively.
The system enables real-time monitoring of inspectors’ performance and ticket inspection activities, with the capability to issue live updates and generate analytical reports on operational outcomes.
During major events, inspection teams are deployed at high-footfall stations based on multi-source data analysis, which helps predict areas more prone to violations, ensuring a faster and more effective response.
Additionally, the system records passenger data to identify repeat offenders and educate them on the importance of adhering to regulations. It has resulted in a 14 per cent monthly increase in inspection rates and improved violation detection, ultimately enhancing passenger compliance with Dubai Metro and Tram regulations.
The system includes a specialised centre dedicated to strengthening inspection oversight and violation monitoring at Dubai Metro and Tram, ensuring optimal resource utilisation and real-time tracking of operational activities.
Equipped with live monitoring screens, it enables instant oversight of ticket inspectors, ensuring swift responses to violations, particularly those affecting passenger safety and comfort.
