By Staff Reporter
The Federal Tax Authority (FTA) has processed AED 3.2 billion in VAT refunds for UAE nationals building new residences since the launch of the programme, with over 38,000 applications approved by June 2025.
This marks a significant 26% increase in refund value and a 23% rise in application volume compared to June 2024.
Key Highlights:
New Residences VAT Refund for Nationals:
38,000 total approved applications to date.
AED 3.2 billion refunded as of June 2025.
Up from 31,000 applications and AED 2.54 billion in refunds by June 2024.
In H1 2025 alone:
3,097 applications approved
AED 284.77 million refunded
Tourist VAT Refund System:
18,410 shops connected as of June 2025, up from 17,720 by end-2024.
697 outlets joined in H1 2025 (up 29% from 2024).
96 self-service refund kiosks operational across major malls, hotels, and departure points.
Digital Transformation in Tax Services:
‘Maskan’ Smart App simplifies VAT refund process for UAE nationals with 100% paperless workflows.
E-commerce VAT Refund for Tourists launched in December 2024, allowing tourists to:
Digitally scan passports
Sync purchase invoices
Claim VAT refunds in minutes via a seamless, paperless process
Statements from FTA:
Director General Khalid Ali Al Bustani confirmed that the FTA’s efforts are aligned with the UAE’s national digital transformation strategy, citing the ongoing upgrades and automation of refund systems as a major factor in improving user experience, efficiency, and cross-sector leadership.
The FTA reiterated its commitment to customer satisfaction, digital innovation, and reducing bureaucracy, with further transformation projects expected to follow in 2025 and beyond.
News Source: Emirates News Agency
